Resume

·         Excellent written and oral communication skills
·         Detail-oriented and an ardent learner
·         Proficient at MS Office Suite, Canva, Adobe Creative Suite
·         Experience creating engaging content tailored for social media and brand building
·         Fluent in English and Chinese (Cantonese and Mandarin)

April 2019 – September 2019, November 2020 – April 2022
Personal banker, HSBC BANK
Helped clients with their day-to-day financial needs and offered financial products as needed to reach branch targets. Ensured compliance according to regional and federal regulations such as FCAC and FIC. Educated new team members on best practices to ensure efficiency.

August 2018 – December 2018
Sales Associate, ZARA
Trained in cash duties, including POS. Assisted customers while maintaining sales floor and other duties in a fast-paced environment.

April 2014 – September 2015
Junior party leader, Kerrisdale Community Center
Coordinated with other staff, volunteers, and parents to ensure smooth running of events. Followed BCRPA High Five protocols to establish a safe and engaging environment.

September 2023 – Present
Broadcast and Online Journalism Diploma, BCIT
expected completion: June 2025

September 2016 – December 2021
Bachelor of Arts, Simon Fraser University
Major in Communications, Minor in Publishing
·         In-depth understanding of demographic desires and ability to translate into attraction for content on social media
·         Demonstrated understanding of journalistic ethics and standards

September 2019 – December 2019
International study abroad program, Korea University
Course work: Public Administration, Urban Development, Government Economics
·         Understanding of how government planning and budgeting grows and adapts with the population’s needs
·         Discerned how different cultural backgrounds appreciate and consume media